Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice on this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g., Internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored data at any time and free of charge.

2. Hosting and Content Delivery Networks (CDN)

External hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The hoster is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 (1) (f) GDPR).

Our host will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

Conclusion of a contract for order processing

In order to ensure data protection-compliant processing, we have concluded a contract for order processing with our host.

3. General information and mandatory information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information about the responsible body

The responsible body for data processing on this website is:

BioAktiv International GmbH
Bockwitzer Str. 80
06712 Zeitz OT Würchwitz

Phone: +49 (0) 3 44 26 21 00
Email: info@bioaktiv.com

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Legally required data protection officer
We have appointed a data protection officer for our company.

Karin Scheungrab
Data protection consultant, certified data protection officer
Kickerlingsberg 18
04105 Leipzig

Email: datenschutz@bioaktiv.com

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal notification by email to us is sufficient. The lawfulness of the data processing carried out before the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING YOU; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. The specific legal basis for each processing activity is set out in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Article 21(1) GDPR).

WERDEN IHRE PERSONENBEZOGENEN DATEN VERARBEITET, UM DIREKTWERBUNG ZU BETREIBEN, SO HABEN SIE DAS RECHT, JEDERZEIT WIDERSPRUCH GEGEN DIE VERARBEITUNG SIE BETREFFENDER PERSONENBEZOGENER DATEN ZUM ZWECKE DERARTIGER WERBUNG EINZULEGEN; DIES GILT AUCH FÜR DAS PROFILING, SOWEIT ES MIT SOLCHER DIREKTWERBUNG IN VERBINDUNG STEHT. WENN SIE WIDERSPRECHEN, WERDEN IHRE PERSONENBEZOGENEN DATEN ANSCHLIESSEND NICHT MEHR ZUM ZWECKE DER DIREKTWERBUNG VERWENDET (WIDERSPRUCH NACH ART. 21 ABS. 2 DSGVO).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) and the processing is carried out by automated means. Where technically feasible, you also have the right to have the personal data transmitted directly from us to another controller.

SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the padlock icon in your browser's address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Access, Deletion, and Correction
Under the applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to rectification or deletion of this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address provided in the legal notice.

Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address provided in the legal notice. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification process, you have the right to request the restriction of the processing of your personal data.

If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.

If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.

If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data—apart from its storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

Objection to advertising emails

The use of contact details published within the scope of the legal notice for sending unsolicited advertising and informational materials is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

4. Data Collection on this Website

Cookies
Our website uses so-called "cookies." Cookies are small text files that do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after you leave our website. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These allow us or you to use certain services provided by the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or to display advertising.

Technically necessary cookies (e.g., shopping cart cookies) are stored based on Article 6(1)(f) GDPR. We have a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of our services. Other cookies are stored only with your consent based on Article 6(1)(a) GDPR. You can withdraw your consent at any time for the future.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to block cookies in certain cases or entirely, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

If cookies from third-party companies or for analytical purposes are used, we will inform you separately about this within the scope of this privacy policy and, if necessary, request your consent.

Cookie Consent with Usercentrics

This website uses Usercentrics' cookie consent technology to obtain your consent to the storage of certain cookies on your device and to document this consent in accordance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, website: https://usercentrics.com/de/ (hereinafter referred to as "Usercentrics").

When you visit our website, the following personal data is transferred to Usercentrics:

Your consent(s) or the withdrawal of your consent(s)

  • Your IP address
  • Information about your browser
  • Information about your device
  • Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser to be able to assign the consents you have given or their withdrawal to you. The data collected in this way is stored until you request its deletion, delete the Usercentrics cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected.

Usercentrics is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.

Data Processing Agreement

We have entered into a data processing agreement with Usercentrics. This is a legally required agreement under data protection law, which ensures that Usercentrics processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Name Purpose Expiry Date

_ga Google Analytics data allows us to anonymously distinguish unique users and update the data volume limit. You can find the full privacy policy here: www.google.com/intl/en/analytics/privacyoverview.html 2 years

_gid Used to distinguish users. 1 day

_gat Used to throttle the request rate. If Google Analytics is used via Google Tag Manager, this cookie is called _dc_gtm_. 1 minute

Server Log Files
The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This includes:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

Server log files
The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This includes:

Browser type and version

  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The collection of this data is based on Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website – the server log files must be recorded for this purpose.

Contact Form

If you send us inquiries via our contact form, the information you provide, including your contact details, will be stored by us for the purpose of processing your inquiry and for any follow-up questions. We will not share this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if such consent has been obtained.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.


Inquiries via Email, Telephone, or Fax

When you contact us via email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on your consent (Article 6(1)(a) GDPR) and/or on our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in the efficient processing of inquiries addressed to us.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

5. Analytics Tools and Advertising

Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA.

The storage of Google Analytics cookies and the use of this analytics tool are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If corresponding consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; this consent can be revoked at any time.


IP Anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case, you may not be able to fully utilize all the functions of this website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Opting Out of Data Collection

You can prevent Google Analytics from collecting your data by clicking on the following link. This will set an opt-out cookie that prevents the collection of your data on future visits to this website: Disable Google Analytics.

More information about how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.


Opt-out of Data Collection

You can prevent Google Analytics from collecting your data by clicking on the following link. This will set an opt-out cookie that prevents the collection of your data on future visits to this website: Disable Google Analytics.

More information about how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data Processing Agreement

We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Data Retention Period

User- and event-level data stored by Google that is associated with cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de

6. Plugins und Tools

Google Web Fonts

This website uses web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. This allows Google to know that this website was accessed via your IP address. The use of Google Web Fonts is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If corresponding consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; this consent can be revoked at any time.

If your browser does not support web fonts, a standard font from your computer will be used.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

OpenStreetMap

We use the map service from OpenStreetMap (OSM). The provider is the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

When you visit a website that integrates OpenStreetMap, your IP address and other information about your activity on that website are transmitted to the OSMF. OpenStreetMap may store cookies in your browser for this purpose. These are text files that are stored on your computer and enable an analysis of your website usage. You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case, you may not be able to fully utilize all the functions of this website.

Furthermore, your location may be recorded if you have allowed this in your device settings – for example, on your mobile phone. The provider of this website has no influence on this data transmission. For details, please refer to the OpenStreetMap privacy policy at the following link: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

The use of OpenStreetMap is in our legitimate interest in providing an attractive presentation of our online services and ensuring that the locations we specify on the website are easy to find. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. If corresponding consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6(1)(a) GDPR; this consent can be revoked at any time.

© 2026 BioAktiv International GmbH

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